New Patient Information - NAY orthodontics
The first step towards a beautiful, healthy smile is to schedule an appointment. Please contact our office by phone or complete an online appointment request.
Contact Us Schedule An Appointment
If you are a new or existing patient to our office, please visit our patient forms page to download a copy of our Notice of Privacy Practice. As a courtesy, we send all new patient forms electronically to your email prior to your initial consultation. Though we strongly encourage you to complete the electronic forms prior to your first appointment, we also allow forms to be filled out in office. Thank you and please contact our office if you have any questions.
For your convenience, we accept cash, personal checks, money orders, and most major credit cards.
For your convenience, we collect all insurance information prior to your scheduled appointment to assure that we are able to verify your coordination of benefits. This will allow us to give you the best treatment estimate the day of your appointment.
It is common for insurance companies to cover 80% - 100% for dental services, however, orthodontic benefits differ slightly. Insurance companies, in most cases for orthodontics, will cover 50% of the treatment fee up to a specified lifetime maximum, which is different per each carrier.
As a courtesy to you, we will be happy to file for orthodontic coverage with your primary carrier. After verification of coverage, we will agree to bill and collect from an insurance carrier. However, we ask patients to understand that if coverage ceases or changes, the patient is responsible for the agreed upon fee. If any or part of the insurance fee is not paid, it does remain the patient’s responsibility. Please keep in mind, treatment fees are always an estimate so it is important for you to be familiar with your insurance plan as well. We are contracted or participate with most PPO insurance companies. If your insurance is not listed below or, if you have any questions regarding your plan, please contact our office.
United Concordia, Metlife, TRICARE, Humana, BCBS, Ameritas, United Heatlhcare, Cigna, Dentemax, GEHA, Lincoln Financial, DentalGuard-Preferred (includes Aetna, Coresource, Coventry, Guardian, Partners Benefit Group/UMR), Principal.
In Office Financing Options
As a courtesy to patient families, Dr. Nay offers a variety of payment options to meet their needs, including:
•Flexible no-interest financing with a low down payment and low monthly payments
•Multi-family member discount
As a matter of convenience to our patients, Dr. Nay also offers an automatic draft for checking accounts or credit cards.
Outside Financing Options
CareCredit is here to help you pay for treatments and procedures your insurance does not cover. They offer No Interest* financing or low minimum monthly payment options so you can get what you want when you want it.
With three simple steps, including an instant approval process, it's easy to apply for Care Credit. After you're approved, you're free to use CareCredit to finance our services.
Now you don't have to worry about saving up for the procedures you want and need. With CareCredit, the decision's in your hands to get what you want, when you want it. For more information or to apply online, visit carecredit.com
Please contact our office if you have any questions regarding dental insurance, payments or financing options that are currently available. We look forward to serving you!
Frequently Asked Questions
Click Here to view some of the most frequently asked questions patients have about orthodontic treatment and oral health issues.